BKT WhatsApp

Banka Kombëtare Tregtare gives you the opportunity to get a general information on your banks products and services that BKT offers when and where you wish, by using BKT WhatsApp service at the number +355674000018. To provide you with a richer communication experience, and contact your bank from everywhere we have chosen to be nearer to our customers by using  BKT WhatsApp application.
BKT WhatsApp is a cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS. You should have an active internet service  to use WhatsApp and there is no cost to messages.

Why to use BKT WhatsApp?

•    Fast: Contacting through BKT WhatsApp, you will have a faster service.
•    No Fees: WhatsApp uses your phone's Internet connection (4G/3G/2G/EDGE or Wi-Fi, as available) to let you message with the Bank, so you don't have to pay for every message.
•    No International Charges: There's no extra charge to send WhatsApp messages internationally. Communicate around the world and avoid international SMS charges.

How to contact BKT WhatsApp service:

1.    Save BKT WhatApp number to your phone contacts; +355674000018. In order to message BKT WhatsApp, the number must be added into your phone's contacts. Ensure that its phone number has been entered into your address book accurately.
2.    Download WhatsApp for your phone. The app is available on its website and in the iTunes App Store and Android Marketplace.
3.    Launch the app from your smartphone. Create a WhatsApp account that will be linked to your phone number. Allow WhatsApp to sync with your Contacts in order to send messages.
4.    Once in your account, you will see all of your contacts who already have a WhatsApp account, where you will find even BKT WhatsApp.
5.    Choose from contact list BKT WhatsApp number, and sent the message about the information you want to ask.

What information can you get by contacting BKT WhatsApp?

1.    Find a general information according to products offered by the bank,  bank’s operation hours, branch addresses, etc.

2.    Find information about Internet Branch service:
a.    Get information about registration steps in Internet Branch
b.    Get information about usage of Internet Branch
c.    Report a problem about the registration/ login steps in Internet Branch
d.    Report a problem with transaction performing through Internet Branch

3.    Find information about BKT Smart application:
a.    Get information about registration steps in BKT Smart
b.    Get information about usage of BKT Smart
c.    Report a problem about the registration/ login steps in BKT Smart
d.    Report a problem with transaction performing through BKT Smart

4.    Find information about BKT ATM-s
a.    Get informed of the nearest BKT ATM
b.    Report a problem of a BKT ATM

5.    Find information about BKT Branches
a.    Get informed about branches operation hours
b.    Get informed about branches address    
c.    Get informed about branches contact telephone numbers

6.    Report a suggestion about products and services offerd by BKT

7.    Report a complaint about products and services offerd by BKT

8.    Get informed about last BKT products and services compaigns

Note:  BKT recommends you do not share information/ personal data via BKT WhatsApp.
Please contact Call Center, our 24 hour service 7 days a week at the telephone number +35542266288, to get detailed information.