Page 39 - BKT Annual Report 2024 EN

GOAL 9
Industry, innovation, and infrastructure

At BKT, we embrace innovation by continuously enhancing Resilient Financial Systems: Through robust infrastructure
our banking systems, investing in cutting-edge financial and smart technologies, we enhance security, efficiency,
technologies, and fostering a resilient and inclusive financial and sustainability in financial transactions.
ecosystem.
• New functionalities have been added during the year
Digital Transformation: We develop and implement at the digital channels of the bank by providing the
innovative digital banking solutions, ensuring paperless, customer with a wide range of services which are more
seamless, secure, and efficient services for our customers. beneficiary and simplify their life.
• The bank implemented a branch transformation project
Sustainable Banking Infrastructure: By modernizing our called ‘’Easy’’ which is a synergy of multiple efforts
operations with eco-friendly technologies and reducing our across various departments aiming to reduce branch
carbon footprint, we contribute to a greener financial future. workload and enhancing service quality for our valued
To this regard our Head Offices and Central Warehouse are customers. Our strategy rests on two pillars: minimizing
equipped with solar panels. branch traffic and cutting down transaction and finally
reducing queuing times.
Financial Inclusion & Accessibility: We strive to expand
access to banking services, empowering individuals,
businesses, and communities to drive economic growth
and development.

GOAL 11
Sustainable cities and communities

• To promote the artistic, cultural, and culinary values of
the city of Elbasan, the bank supports every year the
‘’Summer Day’’ event which has become the last years
the most important event of the city.

• Supported the children event organized by the
Institute of the President of the Republic of Albania,
who gathered children from families in difficulty from
Vau i Dejës and Durrës.

• Supported the Librazhd Municipality to participate
in the agro-technology fair in Tirana. The aim is to
promote the local economy.

GOAL 13 GOAL 16
Climate action Peace, justice and strong institutions

The Bank increased the focus on the Green Loan financing. Supported the 15th edition of the International Conference
of Information Commissioners, the highest and most
important forum for the cooperation and coordination of the
world regulatory authorities of the right to access to public
information and transparency. More than 210 delegates
participated at the venue while many others participated
online.

ANNUAL REPORT 2024 39