Page 39 - Annual Report 2022
P. 39

war of cyber-attacks is happening, with new digital   in the Bank but also by investing in the best new
         soldiers and weapons. The banking sector is making    technologies.
         great progress in digitalization and is one of the most
         exposed industries, especially in the Albanian market.   In  the course of  controls and  mitigations  actions,
         This imposes the necessity to rapidly develop the     we introduced proactively monitoring 24/7 and
         Bank’s technology and information security posture    investigating suspicious activities and the real-time
         by investing in technologies, tools, and people.      generated alerts related to potential  ransomware
         This will ensure the availability, confidentiality, and   attacks and other threats; performed different
                                                               penetration test activities; restricted or blocked
                                                               websites with poor reputations or that were indicated
                                                               as compromised; improved strong authentication
                                                               methods, increased the restriction of network
                                                               access from outside, etc.

                                                               We have also worked on increasing staff awareness
                                                               and collaboration in order to protect and manage
                                                               our clients’ information by building and continuously
                                                               enriching a solid structure that follows the regulatory
                                                               requirements,  international standards,  and  best
                                                               practices of information security.

                                                               On  legal  risk  mitigation,  there  was  continued
                                                               monitoring of legislative changes in order to ensure
                                                               that the Bank conducts its activities in compliance
                                                               with the legal norms in force. A special focus has
                                                               been on the transparency of banking products and
                                                               services, as one of the essential aspects that regulate
                                                               the activity of the Bank with its stakeholders and
                                                               clients. In this regard, due to changes in the regulatory
                                                               framework by the Bank of Albania, all contracts
                                                               related to retail and corporate loan products have
                                                               been updated. In addition, in light of the changes
                                                               in the Bank’s structure, all the Corporate Loan
                                                               Contracts and the various Guarantee Agreements
                                                               have been formalized.

                                                               In terms of the development of the Bank and new
                                                               products intended for clients, the legal risk analysis
                                                               and the design of the product in accordance with
                                                               applicable legislation has been one of the main
                                                               activities.

                                                               Through  the Association  of  Banks, an  active role
                                                               has been exercised in discussions regarding the
                                                               approval of laws and bylaws that have significantly
                                                               affected the Bank’s activity. It is worth emphasizing
                                                               the collaboration with state institutions in order to
                                                               establish the application of good practices in the
         integrity of BKT’s information assets.                implementation of applicable legislation.
         Even though the Government and Financial sector       Throughout this year as well, the Bank has offered
         faced significant technological threats, we worked    innovative ways of conducting business deployed in
         hard to assess cybersecurity risks and to apply       line with legal requirements, while also catering to
         corresponding controls for mitigating those risks     Bank clients’ needs.
         by using not only the current technologies enabled
   34   35   36   37   38   39   40   41   42   43   44