Page 35 - BKT Annual Report 2023 EN
P. 35

ANNUAL REPORT 2023      35





























             “Rruga e Arbrit’’
             has been
             financed by BKT




             AT A GLANCE                   •  At end-2023 BKT’s corporate loan YOY growth was 17.2%
                                           •  Project finance loan portfolio, incorporated under the corporate segment, grew
                                             persistently during 2023, by 48.7% compared to year 2022
             The Corporate Loans
             Portfolio resulted in the     We continued to serve our existing and new corporate customers, strengthening the
             following indicative figures.    relationship with them, offering products tailored to their needs through multichannel
                                           services and enabling them to interact with us in the way that better fitted their needs
                                           and business demands.

                                           •  The number of BKT’s active business customers increased by 11.5%.




             RESHAPING                        BanKomaT Business Debit Card
                                              By the end of 2023 we had an increase of 24% compared to previous year. All
             OUR CUSTOMER                     business clients of BKT can use the card to withdraw or deposit cash and to make
             EXPERIENCE                       different payments.

                                              Upgrade of Business E-Banking
             During 2023 we continued to launch   with new and upgraded features including International Money Transfers, providing
             and  upgrade  innovative  ways  to   the companies with an efficient channel of performing international payments faster,
             make banking faster, easier, and   safer, and cheaper at any time.
             safer, offering user-friendly innovative
             products and services. In this context   Web Service Platform
             the following developments and   We have increased number of companies offering webservice platform for
             upgrades with new features focused   reconciliation their customer payment and getting payment information on real
             on customer needs have been      time basis through this platform. Recently, all businesses can pay their municipality
             performed.
                                              taxes through our online channels in real time.



             These enhancements in features were followed by significant improvement of activated online users by 24.6% and a volume
             of transfers via online channels with a growth of 50 % compared to 2022.


            The Bank supports large steel, trade and production companies.
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