Page 35 - Annual Report 2023

ANNUAL REPORT 2023 35

“Rruga e Arbrit’’
has been
financed by BKT

AT A GLANCE, • At end-2023 BKT’s corporate loan YOY growth was 17.2%
• Project finance loan portfolio, incorporated under the corporate segment, grew
persistently during 2023, by 48.7% compared to year 2022
the Corporate Loans Portfolio
resulted in the following We continued to serve our existing and new corporate customers, strengthening the
indicative figures: relationship with them, offering products tailored to their needs through multichannel
services and enabling them to interact with us in the way that better fitted their needs
and business demands.

• The number of BKT’s active business customers increased by 11.5%.

RESHAPING BanKomaT Business Debit Card
By the end of 2023 we had an increase of 24% compared to previous year. All
OUR CUSTOMER business clients of BKT can use the card to withdraw or deposit cash and to make
EXPERIENCE different payments.

Upgrade of Business E-Banking
During 2023 we continued to launch with new and upgraded features including International Money Transfers, providing
and upgrade innovative ways to the companies with an efficient channel of performing international payments faster,
make banking faster, easier, and safer, and cheaper at any time.
safer, offering user-friendly innovative
products and services. In this context Web Service Platform
the following developments and We have increased number of companies offering webservice platform for
upgrades with new features focused reconciliation their customer payment and getting payment information on real
on customer needs have been time basis through this platform. Recently, all businesses can pay their municipality
performed:
taxes through our online channels in real time.

These enhancements in features were followed by significant improvement of activated online users by 24.6% and a volume
of transfers via online channels with a growth of 50 % compared to 2022.

The Bank supports large steel, trade and production companies.