To avoid lost/theft of your card and its information BKT advises you as follows:
- As soon as you get your card in your hand, you should sign it at the back side of it
- Memorise and keep your PIN safe. You should change it every time you suspect that someone might have discovered or copied. PIN can be easily changed anytime at BKT ATM
- Setting the PIN in POS/ATM terminals cannot be done by someone else but you;
- During the time you’re making a payment, make sure to have your card visible all the time;
- Do not allow anyone to use your card;
- Never use your Card or PIN in (ATM/POS) terminals that look suspicious;
- If you have doubts that your card or your card information has been stolen, contact BKT immediately;
- For internet purchases, make sure the page you are doing the transaction is certified SSL, https:// instead of http://;
- Check constantly your account balance through ATM or “Internet” branch.